Shipping

 

The cost diversification depends on the destination country. Once the shipping address is added, the correct amount will be automatically calculated.
**Valid from the moment the package is entrusted to the courier and the customer receives the tracking number.
 
You will be asked to specify the destination country at checkout.
Countries not included in the list are not covered by our eCommerce service. Any duties and taxes specific to your country will need to be paid upon delivery.
 

 

    We ship worldwide
       Couriers we use:
     DHL /GLS/SDA
 
Please note that orders placed on Saturday and Sunday or on another holiday or pre-holiday day will be processed starting from the first working day following the order date.
For holidays, we refer to: January 1, January 6, April 25, May 1, June 2, August 15, August 16, November 1, December 7, December 8, December 25, December 26.
We are unable to make deliveries to PO Boxes or Hold for Pickup addresses.
 
SUGGESTIONS:

To make the shipment as quick as possible and avoid delays, we suggest entering a location where you can be present during the couriers’ working hours. The courier makes two delivery attempts, after which the package will be returned to the local office, awaiting instructions from the Seller. When placing your order, leave a phone number where you can always be reached for any communications (a mobile number is preferred).
We always recommend checking the package upon delivery:
  • That the number of packages delivered matches the number indicated on the courier's delivery document.
  • That the packaging is intact and has not been altered, even on the sealing tapes.
  • That the security tape has not been tampered with.
ATTENTION:
In case of tampering and/or breakage, you must immediately contest the shipment and/or delivery by noting on the delivery document received from the courier the statement “GOODS SUBJECT TO INSPECTION FOR (indicate reason)”. Afterwards, you must report any damage and/or faulty items within 2 (two) days of receiving the goods.
 
If you have questions or concerns, remember that our operators are always at your disposal to provide all the necessary information you may need.